Device showing up in app is not on my wifi

  • 14 June 2022
  • 1 reply

Today when I launched the Sonos app a pop up asked if I wanted to add my new Sonos Port to the system. I don’t own a Port. The pop shows the serial number of the device, which I understand is also the MAC address.  I logged into my router and didn’t see any devices with this MAC address connected to my network.  I’m sure I’m not connected to my neighbors WiFi so how does this device keep showing up in the app?


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1 reply

There must have been a new/reset Port somewhere in the vicinity which your phone was detecting.

This could have been via the phone's Bluetooth or because it picked up the open WiFi beacon which a reset unit emits.