Sony Bravia remote RMF-tx500e wont pair with my playbase any ides??

  • 1 December 2019
  • 1 reply

just Bought a new Sony Bravia KD-55XG8796 with a RMF-TX550E remote I have it connected to my SONOS Playbase but cant pair the remote with it - I can control the volume with the iphone app but thats a pain, has any one any ideas??

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1 reply

Userlevel 7
Badge +18

I have learned not to assume, so first let’s check:

have you tried the Remote Control Setup link in the app?  If needed, does the IR switch need to be on?


Presumably you had things working with your older setup?