What are people using for USB C charger for Sonos Move?



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At the reseller they let me swap the Move for a new package. Unfortunately the samsung charger EP-TA845 does not work on this new out of the box Sonos. (Did not do the setup and updates yet, will do that after the holidays. See if that helps).

The reseller said that they will contact their account manager at Sonos. See what they have to say about this.

 

I'll keep you all posted.

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I have no issues at all with my Samsung charger (@230V). Even the Acer Chromebook charger (PD 45W - see one of my older posts) now is working, without doing anything on Sonos side. On the other side, a very popular 45W PD Charger from Blitzwolf does not charge the Sonos. Really strange behavior ... 

 

Finally, it works! Someone earlier recommend a number of power solutions (thank you for sharing), and the one that I can confirm is the Samsung Samsung 45W USB-C Super Fast Charging Wall Charger - White (US Version with Warranty) (EP-TA845XWEGUS). Reasonably priced today at Amazon for $39.64 and that includes the cable. Just plug it in, either starting from an off or an on state, and it really works. https://www.amazon.com/gp/product/B07VG9JZVG/ref=ppx_od_dt_b_asin_title_s00?ie=UTF8&psc=1

If I were you, Sonos, I’d buy these up and stick your label on them instead of making your community go through such trial and error to find a solution that simply works.

I’ve tried several chargers that are said to work, including above and no luck. Wondering if there might be a firmware update needed?

Unfortunately, I had no success with the ULR you provided.  I note that another person above had similar difficulty with the USB charging port and it turned out that it was a problem with the product. Rather than spend time and money trying various chargers and cables, perhaps I should contact Sonos support at this point.  Thank you very much for your time and information.  You have been very helpful.  Best wishes for a safe and successful New Year.

@MiSkyPig 
There are some compatible power adapters mentioned in this thread (and others) which users say they have tried and do work, such as this one, which I have just quickly chosen at random…
https://www.amazon.com/Samsung-USB-C-Super-Charging-Charger/dp/B07VG9JZVG

Maybe look through the suggestions and purchase one of those, at least you know it is likely going to work, based on the information supplied by a member of the community.

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Below are components I use to charge my Move.  1 and 2 via electrical outlet. 2 and 3 outdoors for power boost before the battery drains.

  1. Wall Plug
  2. USB-C Cable
  3. Portable Power Brick

I’m wondering how much time you’ve given these charger to work? I’m not sure (and I mean that literally) that Sonos knows/cares what kind of charger is connected, as long as it matches the minimum input voltage and amperage. It might be slower than their own charger, but I’d think electricity is electricity.

I’m sure I read somewhere that USB-C charger for the 'Move' needs to output at any of these three levels: 12V/3A15V/3A, or 20V/2.25A. 

Presumably the last two will charge a little quicker at 45w.

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I’m wondering how much time you’ve given these charger to work? I’m not sure (and I mean that literally) that Sonos knows/cares what kind of charger is connected, as long as it matches the minimum input voltage and amperage. It might be slower than their own charger, but I’d think electricity is electricity.

Seriously? Let me explain that I tried each and every one of these devices here in this link - and not a single one charges the sonos AT ALL. So i’m afraid your “electricity is electricity” is a little too simplistic here. Clearly Sonos have decided that only “special” electricity is enough - which is exactly the opposite of the point of Power Delivery USB-C charging specs! 

 

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Thanks for the details list@AjTrek1

@Jake_11, do you know which MacBook charger you have? Are you sure it’s the 61W one? Also, are you using the standard cord that comes with it, or another cord? That issue I mentioned with the MacBook chargers was identified during the testing Move before it launched, and we’re currently still looking into the problem. For that particular issue, unplugging the cable on both ends for a few minutes should fix it until it gets into that state again. We don’t have an official USB-C PD charger at this time, and don’t have a specific list of recommended ones. We’ve seen a lot that will work, and really any that meet these requirements should work:
 

The power adapter must be USB-C PD. For 45W operation the PD source must put out either 20V/2.25A (or higher current) or 15V/3A (or higher current). For 36W operation the PD source must put out 12V/3A or 15V/2.4A and charging speed is reduced if listening to audio at the same time. Anything less than 36W will not power or charge Move.

 

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Hey Jake, from what I can tell, that charger should work. Make sure that you’ve updated the software on your Move to the latest build. That issue I mentioned above should be resolved with the Sonos software version 10.5.

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@bblaauw 

The USB-C port on item 4 is Output to supply DC power to the Move after it’s internal battery is drained and there is no electrical outlet. Items 2 and 3 are used to recharge item 4 using item 1 after item 4’s charge is depleted. Got it! :thinking::grinning:

Cheers!

Thrilled to come across this thread as I have been experiencing this with my Move on holiday vacation and am so frustrated. I didn’t bother bringing the a Sonos charger, and am getting the worst intermittent charging performance from the Move with the two MacBook chargers I have along on my trip.

As I’m in a remote setting, I can’t buy the recommended charging apparatus now. Has anyone had any luck with resets or software fixes? 

@Ryan S any update on this? I bought the Move launch weekend, so I assume it’s an early unit.

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Hi AndrewBrian, there were some improvements made for the Macbook charging cables in the Sonos software version 10.5, so if you have that build, as long as your chargers meet the requirements listed in the thread, they should work fine.

 

 

The power adapter must be USB-C PD. For 45W operation the PD source must put out either 20V/2.25A (or higher current) or 15V/3A (or higher current). For 36W operation the PD source must put out 12V/3A or 15V/2.4A and charging speed is reduced if listening to audio at the same time. Anything less than 36W will not power or charge Move.

 

What kind of intermittent issues are you seeing with your charging cables?

It doesn’t sound like a problem with that particular unit, as AjTrek1 says, it can be picky sometimes. Have you tried a different cable or another charger that is known to work? I’ve seen some Macbook chargers work, but that doesn’t mean all will.

@Ryan S Yes, I’ve tried three different MacBook chargers and an iPad charger, with about six different USB-C cables. I can also try a Lenovo USB-C charger that I have. But it does seem like there’s something more going on, since the chargers are providing more than enough power and the Move just isn’t drawing it. I’ll let you know when I try the Lenovo charger.

I found these two chargers and they work great for my Move

 

For those of you in the UK, I’ve struggled to find something that will work for travel in UK and EU having tested quite a few. The 45w 20V/2.25A is the key and is very limited for UK/EU from what I have found/tested. Unfortunately all the Anker multi port options are 20V/3a so no good and the one “plug” option is UK only so no good for travel. However I’ve just bought and tested this successfully - I hope it helps:

https://www.amazon.co.uk/gp/product/B06XPFVF2S/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

 

 

Hi, im from uk and the link you have posted doesn't  work. Can you re up it please. 

 

Also does anyone know if the samsung 45w charger will charge the move? 

 

 

 

 

 

 

I am a bit late to this thread, but have had a Move for a couple of weeks, and am not impressed with the standby battery life.  Losing 15-20% per day?  I use it in a bathroom in the UK, where we aren’t supposed to have mains electricity.  I am therefore looking at portable chargers, or possibly putting a wall charger in the next room, drilling a small hole in the wall and passing a USB cable under the bath and up to the shelf where the speaker lives (not above the bath).  Most of the products in this thread aren’t available in the UK.  Thoughts?

( @AjTrek1 if that works)

So either:

https://amzn.to/38Dx3Bs RAVPower USB C Power Bank 20100mAh 45W PD 3.0 Portable Charger External Battery Pack (USB-C Input, 45W Type-C Output)

OR

https://amzn.to/3cN4ggT TOMMOX USB C Charger - Dual Port Wall Charger, USB PD Port 45W with Power Delivery

https://amzn.to/2TUUYXx AmazonBasics USB Type-C to USB Type-C 2.0 Cable - 2.7 m

By the way, the Move charges well with a Lenovo ThinkPad 65W power brick that I happen to have.  From 30% to 90% in an hour. I would use this to charge the Power Bank below if I took that option.

I see same, regarding standby battery drain. 

Haven’t found a power bank that works with this. Tried a RAVPower USB C 45w bank that did not work, consistently. 

Delta Charger

I found this on Amazon UK for those still looking.

Works great, and not a wall wart, which was a priority for me.

https://smile.amazon.co.uk/gp/product/B07HYSGRNS/ref=ppx_yo_dt_b_asin_title_o08_s00?ie=UTF8&psc=1

 

Would help if Sonos listed one on their website

 

Unless they have some sort of partnership with them, Sonos never makes recommendations on third party hardware.

Just wanted to confirm a charger that actually works for the Sonos Move, and does charge very fast & well, and it takes up really small space so that’s a bonus:

https://www.anker.com/products/variant/powerport-atom-iii-slim-four-ports/A2045111
with this cable
https://www.amazon.com/Anker-Powerline-Certified-Delivery-Charging/dp/B07ZPQZ2Z1
 

And to spare some people the frustration, I also own loads of other Anker’s and none of them worked - please note, the following chargers do NOT work:
https://www.amazon.com/gp/product/B01IUTIUEA
https://www.amazon.com/gp/product/B01N2HIR9R
https://www.amazon.com/gp/product/B071WLTPTY

Just wanted to share with you folks out there in case you’re looking for a good charger for the Sonos Move which I found rather picky on it’s chargers

For Sonos Move owners in Sweden, Teknikmagasinet has a slim USB-C charger that works with the unit and it is right now on discount sale.

https://www.teknikmagasinet.se/produkter/hemteknik/batterier-laddare/laptopladdare/usb-type-c-laptop-charger-45w

I failed to get my Apple 61 W USB-C charger to work with the Move. But when I swapped the original 2m Apple USB-C/USB-C cable to the cable supplied with the charger mentioned above it works.

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And to spare some people the frustration, I also own loads of other Anker’s and none of them worked - please note, the following chargers do NOT work:
https://www.amazon.com/gp/product/B01IUTIUEA
https://www.amazon.com/gp/product/B01N2HIR9R
https://www.amazon.com/gp/product/B071WLTPTY
 

 

Power Delivery protocol is supported only over USB-C connectors, but anyway, something else is specifically required by Sonos, as just chargers following specifications (15V/3A or 20V/2.25A) are not enough (see my post above).

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Would help if Sonos listed one on their website

 

Unless they have some sort of partnership with them, Sonos never makes recommendations on third party hardware.

Then they must provide the full required specifications for the charger/cable, as only voltage/current is not enough. Is a shame.

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