Best answer by Ryan S
First off, a few things to work with, if you're getting audio cutting out check out the guide here. This page has some really great steps and suggestions based on what you're seeing there.
Secondly, if that's not doing the trick for you, this sort of behavior is usually caused by something local to the setup you have, and we'd love to work with you to get it sorted out. I'd suggest that you give us a call on our support line and a technician can assist live.
Finally, I'm going to close down this thread, but if you are having trouble, please feel free to stick around and ask questions in other threads or make your own. There is a lot of great information on the community.