I have 2 Play 1’s set up for a surround sound with my Beam. They worked great for at over a year. Lately, the Play 1’s just disappear and Sonos doesn’t recognize them anymore. So my room where I have the surround sound set up says (Beam + ? + ?).
The steps I have followed to correct:
- Remove the Surround Sound setup on the App
- Factory-reset the Play 1’s and rename them
- Completely set up the Surround Sound again.
I usually have to do this 3 or 4 times before it is successful. And within days the surround sounds doesn’t recognize the Play 1’s again. I’m getting very frustrated. I really, really like the surround sound (when it works) and I’m wondering why I didn’t have this issue for over a year and now it happens all the time.
FYI, I have a mesh WiFi in my house. Same one that I’ve had for several years, so it isn’t that. Would appreciate some help!!