What more can I check to determine why my subwoofer makes a rattling sound with medium to strong bass notes in music or movies? It is not something else rattling on a shelf, etc.
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I’d call Sonos support when you can play the Sub for them to listen to. Contact page has numbers and hours for many countries, VERIFY your country to avoid a horrible phone bill.
Look for the tiny (last time I looked) flag and switch it to match your flag if it doesn’t already.
A
Hey
Welcome to the Sonos Community.
As Stanley_4 suggested, reach out to our phone support so we can provide live assistance to you directly. I also would recommend that you send us a diagnostic with the confirmation number included.
My Sonos Sub also started this rattling sound today. I intend to Call after the bank holidays
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