Sonos unresponsive

  • 7 April 2014
  • 1 reply

Hi, can you help please. Our Sonos Play one has stopped responding today on 2 iphones and my imac, they can't seem to connect to the devices. We have tried to connect them again but with no luck. On my imac it says, 'unable to play (chosen song)cannot connect to //Lauras-imac4 as the server cannot be found. On our iphones it says ? Not connected Your Sonos component was not found. Please advice. Thanks Laura Shawcroft

1 reply

Userlevel 7
Badge +25
Hello Laura,

Looks like you've already been in touch with our Customer Care Team regarding this, please reply back to incident 140407-000312 if you're still having trouble.