Sonos Play 5

  • 26 March 2020
  • 2 replies
  • 79 views

I have a Sonos system consisting of a Connect in one room, a Play 1 in another and two Play 5’s in another. One of the Play 5’s will not work. It turns on and the one light blinks and then remains. The others all work but the system is unable to find the missing product. I have tried a reset but it will not reset. Only a white light flashes and then remains solid. What is wrong and what can I do to regain this Play ?

 


2 replies

Userlevel 7

Hi @Bobtolleys 

Click the link and look under Solid White LED and follow instructions to make the Play 5 visible.

Let us know how things sort out. Cheers!

https://support.sonos.com/s/article/226?language=en_US

 

Userlevel 5
Badge +13

@Bobtolleys Thank you for bringing your concern to us here and welcome to the Sonos Community. I can see that you worked offline with a Sonos agent and stated the issue has been resolved. Please feel free to respond here with what helped you out as it may help other users with the same issue(s).

 

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