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Sonos ONE won't work on WiFi

  • 25 August 2018
  • 2 replies
  • 5636 views
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My sonos 1 only works with Ethernet and won’t connect to WiFi no more, I recently had a new router and reconnected the speaker but still no WiFi voice control for Alexa, can anyone help please
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Best answer by Stanley_4 25 August 2018, 19:59

Did you follow all the steps here: https://support.sonos.com/s/article/1061?language=en_US

If you did and it still isn't working submit a diagnostic and post the number here.
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2 replies

Stanley_4
Userlevel 7
Badge +21
Did you follow all the steps here: https://support.sonos.com/s/article/1061?language=en_US

If you did and it still isn't working submit a diagnostic and post the number here.
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Stanley you are are genius, thank you so much,, all is good now with my speaker, it was a standard set up by the way

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