I have just had a very frustrating chat with Sonos support.
I have noticed recently that on Bluetooth my Sonos Move is no longer showing battery % (with wifi disconnected etc.) - the battery meter shows but it is blank.
Raised this with support who are telling me that this is not a feature and there is no way to look at battery life from bluetooth. I’ve spent 15 minutes trying to convince them that I have used the feature before only to be told that they would be happy to help me connect it to WiFi, see the battery life and then disconnect it again…..
Am I going mad? Has the feature been removed?
Best answer by Xander P
Hi everyone, thanks for raising this with the Sonos Community!
I wasn’t actually aware that this was possible, however
I’ve been able to recreate the issue on our side, and I’ve raised this with the engineering team to investigate :)