Sonos connect keeps cutting out

  • 13 August 2014
  • 51 replies
  • 34731 views

My connect keeps cutting out/stuttering when playing music. It is currently plugged in via ethernet cable as it was also cutting out before when running on wireless. My internet speed is 100mbps so I know it's not an internet speed issue. My diagnostics number is 3944892

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

51 replies

I'd highly recommend that given the number of issues you're having you call Sonos and let them help you resolve these problems.