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Sonos App


Please can you tell me when the App is going to be updated to fix the constant having to reconnect to the WiFi, people are spending a great deal of money to buy sonos products, so I think the least you can do is give us an App that is reliable please, after all, the speakers are fantastic, so please match them with a fantastic APP. Thanking you. Stephen. 

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Best answer by ClausN 16 May 2021, 11:51

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If you are on a BT router read this: 

Other issues can cause app connection problems:

https://support.sonos.com/s/fix-an-issue?language=en_US

https://support.sonos.com/s/article/3092?language=en_US

If this does not help I recommend that you submit a diagnostic and call Sonos support to discuss the diagnostic or post the diagnostic number here for a Sonos representative to pick it up.

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“I think the least that BT can do is provide a router that is actually functional.”