I recently tried to get support from Sonos and was told I had to pay a $99 fee for three years of support or $149 fee for lifetime support because my speakers are over 6 months old Where did this come from There was no disclaimer about this policy when I bought two Play 1 speakers or the Beam This is totally outrageous!! Especially when I can no longer play my iTunes to the Play 1 speakers after Sonos removed this feature a few months ago I am surprised that there has not been a huge backlash as yet I'm sure it will come I will never buy or recommend a Sonos product to anyone On community member said they were going to sue Sonos and I am considering doing the same Shame on you Sonos
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. You can always change your cookie preferences in your profile settings. Learn more about our cookies.