power on failure PLAYBAR

  • 11 May 2020
  • 1 reply

Has anyone else experience a power on failure for a PLAYBAR? My PLAYBAR just stopped receiving power. And I am just wondering if anyone else experiences this issue. Is it common? And to get a replacement it’s only $130.00 cheaper then buying a brand new one. Seems like not such good customer service when a unit just stops working and you have to pay almost full price. 

1 reply

Userlevel 5
Badge +13

@Dee1026 Sorry for the slow reply and welcome to the Sonos Community. I can see that you have an email case in progress with our agents. They can continue to assist you from there about your Playbar troubleshooting and replacement.