I have 5 Sonos players on my Virgin Media home network. Most of the time everything works well but occasionally I find one or more of the players have dropped out and disappeared from the Sonos apps.
When I look at my router (Hub 2ac) device connection list it shows all the players but the ones that have dropped out are listed as connected by Ethernet whereas they are all actually on wi-fi.
The correct MAC address and IP addresses are listed with the only clue to a problem being they are listed as Ethernet connected.
Power down and up again on each player simply shifts them from Ethernet to wi-fi and then all is well again until the next time.
I don’t think it has anything to do with IP lease time as that is set at one day but the problem might only occur every two to three weeks.
Is it the hub? does anyone know?