Simply put, my Sonos Play One doesn’t turn on. No light. Dead. All other speakers work fine. Tried different outlets and hard restart. Doesn’t do anything.
Bought at Best Buy 3 years ago.
Best answer by Paul A
Welcome to the Sonos community and thanks for reaching out to us about your concern.
I would like to ask if we can follow this guide on how to reset a sonos device. If after performing this step, the Sonos product still fails to power on.
I would advise calling our customer service phone support for some more in-dept troubleshooting steps or a possible replacement. They are open Mondays through Fridays from 10:00 AM to 10:00 PM EST.
Please let me know if you still have further questions and/or concerns.