Question

Play:5 Volume Levels

  • 5 September 2019
  • 7 replies
  • 149 views

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Hi guys

Just got a Play:5 today and have a query about the volume levels. Basically it seems to play very quietly (almost inaudible) until 40-50% volume. Then the incremental increase seems to go very high. The Play 3's and 1's that i have don't do this. In fact at the same level, the Play:3 would be a fair bit louder. Seems to do this when playing from my local NAS and when streaming, i have seen an old thread about this but there didn't seem to be an answer. Is this a known issue or is there a fix for it? I have checked all EQ settings and have loudness on, along with Trueplay done.

I did buy ths Play:5 as a certified refurb from Sonos directly and it looks brand new. Maybe there is a fault with it.

The issue i have is a lot of the time i listen in the evening and want to be able to hear it without cranking it up to 50% just to hear it.

7 replies

Does it go loud enough for you at all?

There's been comment that "cheap" stereo systems ramp the volume quickly as the control is increased from zero, in order to give the impression that the rig is more powerful than it really is. Sonos doesn't do this.

I'd also note that a recurring request has been for the Sonos volume control to have more granularity at the bottom end, to allow for fine adjustments when listening at low levels.
Badge +2
Does it go loud enough for you at all?

There's been comment that "cheap" stereo systems ramp the volume quickly as the control is increased from zero, in order to give the impression that the rig is more powerful than it really is. Sonos doesn't do this.

I'd also note that a recurring request has been for the Sonos volume control to have more granularity at the bottom end, to allow for fine adjustments when listening at low levels.


Yeah it does go loud enough, i would never need it on full or above 75%. Just seems to be a bit "all or nothing" at the lower end of the volume control. Maybe i will get used to it. I was just a bit concerned given that it is a "certified refurb" that's all and there was another thread about it, although a lot of those cases seemed to be where the speaker wouldn't go loud even on 100% which certainly isn't the case with mine. I will give it a couple of days.
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I have been listening to it now for a couple of hours and am convinced that with certain songs i can hear a sudden slight drop in volume (unless my ears are deceiving me). Anybody else had this happen to them?
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I do find that my play 5 volume does not work in exactly the same way as on my play 1s.

The play 5 is quieter than the play 1 at the lower end of the volume scale, so I usually have the volume slider further to the right on my play 5 compared with the play 1s. However if I do go even louder then the play 5 allows for better quality & louder sound than the play 1s do.

Hope this helps.
I have been listening to it now for a couple of hours and am convinced that with certain songs i can hear a sudden slight drop in volume (unless my ears are deceiving me). Anybody else had this happen to them?
Ears are notoriously deceptive. Some people even claim to be able to hear a difference between CD-quality and 'HiRes' audio.
Badge +2

I have been listening to it now for a couple of hours and am convinced that with certain songs i can hear a sudden slight drop in volume (unless my ears are deceiving me). Anybody else had this happen to them?Ears are notoriously deceptive. Some people even claim to be able to hear a difference between CD-quality and 'HiRes' audio.


Don't open that can of worms! Ha Ha. We will have to start talking about which digital cable sounds the best!

On a serious note though, i was having audio issues and it seems like it was related to Airplay 2 and Spotify. For the last 3 days i have been streaming directly from the internet and SONOS controller and there have been no issues. Airplay and IOS seem to be less reliable.
OK 😄. That I can believe.....

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