WOW, so I figured it out but it didn’t make sense to me initially. I have a Play:5 and a Beam. The Beam is in the bedroom, far from the Play:5, but the Play:5 is in my main living area where there is an Amazon Echo device. Apparently saying “Alexa” causes non-Alexa Sonos devices to reduce the volume of playing music. The reason I didn’t initially figure this out is because my Play:5 was reducing volume because my kids were in their rooms telling their Echo devices to do things, so I had no chance to put 2 and 2 together. Is there a way to turn this functionality off and on for non-Alexa Sonos devices? Or at least provide a note when a user activates a product like the Beam that other SONOS speakers will do this?
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