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Play 5 Not Playing

  • 12 March 2018
  • 1 reply
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I have three Play 5s (gen 1). Recently one started varying from playing at a normal volume to playing very quietly. It's now not playing at all. I tried rebooting and reseting the player. Nothing. It will play through the headphone jack, but not through the speaker.
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Best answer by Keith N 19 March 2018, 23:12

Hello there, ki4ifr. Thanks for posting and welcome to the Community. Sounds like there may be something wrong with the speaker itself. In this case, I would recommend giving our support technicians a call to get this sorted. They are able to get the unit replaced for you if needed.

Thanks!
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Userlevel 7
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Hello there, ki4ifr. Thanks for posting and welcome to the Community. Sounds like there may be something wrong with the speaker itself. In this case, I would recommend giving our support technicians a call to get this sorted. They are able to get the unit replaced for you if needed.

Thanks!