I have 5 Play 1 speakers and a player.
the play bar and 2 speakers have been set up and connected to Wifi, however i can’t seem to connect the other 3 when i try. They are found by the app but then as i continue with set up i’m told that it can’t connect, i get the same message and issues even if i plug them into the router.
Best answer by Stufc27
So I contacted Sonos today and they sorted the issue.
Sonos only works on 2.4Ghz And my phone and iPad were using 5Ghz so the apps couldn’t connect with the speakers. I turned off the 5Ghz setting and my phone and iPad joined the 2.4Ghz set-up therefore allowing connectivity.