Answered

Play 1 Speakers are intermittently making cracking or popping noise

  • 21 March 2017
  • 3 replies
  • 816 views

I recently added Play 1 speakers to the playbar and sub. Initially, everything was wonderful. Not it seems the Play1's are making a cracking or popping noise during TV time? Does anyone know how to resolve this?
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Best answer by Matt R 21 April 2017, 12:10

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3 replies

Hi rktale01

Welcome to the Community!

A couple of questions, if it's ok :

What's the make and model of the TV you are using and what is the source of the TV ( Cable box, Apple TV, Inbuilt tuner etc) and do you have any issues with music playback?

Then could you post a Diagnostic shortly after the issue occurs and reply with the number?

Many thanks
My Sonos set of play 1 and sound bar but not the bass are doing the same thing now, I believe it started after I purchased a new Samsung curved 4K television. Cable and internet provider is Google Fiber and has not changed.
Danny,

I’d recommend taking the steps outlined in the post directly before yours.