One of my speakers has stopped playing music

  • 28 August 2018
  • 1 reply

I gave Alexa a command yesterday to stop playing Sonos and for some reason all work for but one now. I can seen it on the app and can see the audio bar that registers sound, but can't hear anything. All speakers are on the same software version.

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1 reply

Userlevel 7
Badge +19
Hi there, Sf-49411. Thanks for posting and welcome to the Community. Would you mind submitting a diagnostic report and replying here with the confirmation number it gives at the end? This will help us to get a better view of how Sonos is working.

Thanks in advance.