Previously worked wirelessly now will not. 1ft from the router yet it cannot connect. Dreadful system and no way to complain to company. Will keep as it a good soundbar but will not be adding to it to build a wireless music system.
Best answer by Airgetlam
1 foot is awfully close, Sonos recommends a bit more. Have you bothered to submit a system diagnostic while the sound bar is wired and showing in the controller app, and contacted Sonos Support to discuss it?
I usually suggest the phone folks, they have more tools available, but are available Monday through Friday during business hours. Twitter support folks are available 24/7.
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.