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music stopping randomly when playing spotify

  • 22 January 2020
  • 1 reply
  • 720 views
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Hello, I have a cafe’ and purchased 3 sonos speakers from Ikea, they seems to work fine but its been a couple of months now that when playing music from spotify the music stops randomly and then starts again after a wile.

It really disturbs the business mood. I tried unplugging and pairing the speakers again but the problem is not getting fixed.

any way to fix this? The sonos app is up to date.

Thanks!

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Best answer by Stanley_4 22 January 2020, 21:20

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1 reply

Stanley_4
Userlevel 7
Badge +22

Probably radio interference, the easy route is to submit a diagnostic when it is acting up and contact Sonos support directly with the number and your issue. The contact page has direct contact options, some 24x7.

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