iOS cannot see some speakers

  • 27 November 2021
  • 2 replies
  • 99 views

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So on all our devices we see in the Sonos S2 App we see all the speakers but on the iPad (Air 2 / 14.8.1) it cannot see some speakers (1x One, 1x Beam, 1x Playbar + 2x One) - any suggestions?  Yes I deleted the app & re-installed it.

 

Thanks!


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2 replies

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Hi!

Thanks for the suggestion / went through all that & Win10 & Android had no problem then it hit me - the iPhone on iOS 15.1 works fine so .. I updated the iPad to 15.1 and voila!  It is back in business.  Feeling silly for not seeing that earlier :sunglasses:

Userlevel 7

Try unplugging all of your speakers from power for a couple of minutes and reboot your router. If this doesn’t help, wire one of your speakers (not a Sub or surrounds) directly to the router with an ethernet cable.