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I have recently started having an issue where some tracks will not play with the error "track not encoded correctly". I have moved my Sonos Bridge away from my wireless router to see if this helps, and although response times are a lot quicker I am still unable to play some music. I have generated a diagnostic report - 4066834. The issue only seems to have started when I installed a new router, so it is very possible that this is causing interference due to the signal being better. My bridge is hard-wired to the router so I have probably moved it as far as I am able. Many thanks in advance for any help you can provide.
It would appear that this will be the last year of Sonos. Between the cancer of their lousy 5.0 app their anti-customer policy of outright refusing to fix it, their market lead will almost certainly be gone by X-mas. Look at the list of companies currently selling directly competitive products and note that nearly every one of them has vastly greater name recognition and audio experience than Sonos: [LIST] [*][URL="http://www.bose.com/controller?url=/shop_online/wifi_music_systems/soundtouch_music/index.jsp&intcmp=hpmidpanel2"]Bose Soundtouch[/URL] [*][URL="http://wrensound.com/"]Wren V5[/URL] [*][URL="http://www.definitivetech.com/products/series/WirelessMultiRoomSystem/"]Definitive W Series[/URL] [*][URL="http://www.polkaudio.com/wireless-multiroom-systems/l/304"]Polk Omni[/URL] [*][URL="http://www.samsung.com/us/video/multi-room"]Samsung Shape[/URL] [*][URL="http://www.gramofon.com/"]Gramofon[/URL] [*][URL="http://www.monsterproducts.com/"]Monster Soundstage[/URL] [/LIST] And no
Hi, My Play 3 died the other day and I am just outside my warrenty period :-( I contacted sonos customer services who did not help me in the slightest. I have now looked at the power supply board and seen that the board around one of the input capacitor has burnt out and or the cap itself. As customer services won't even sell me a new power board, does anyone have a circuit diagram for this board so i can attempt to repair it myself. ( I am competent with electronics). P/N: RN-002657 (board number) Date: 08-04-11 Also has anyone else experienced this fault. I am assuming a power surge has done this. Many thanks Jamietaylor13
I would really like an option to get true 5.1 surround sound using 4x PLAY speakers, the PLAYBAR and the SUB. I have a decent sized lounge room and I've had a listen to the PLAYBAR + 2x PLAY:1 speakers + SUB at a mate's house and I'm disappointed at the soundstage across the front. Whilst you get an idea of stereo sound from the PLAYBAR (and the PLAY:1s at the rear do a great job) you can still hear that all the sound from the front three speakers is really coming from one spot in the middle. I currently have a very decent 5.1 system with 2x floor standing speakers for Front L & R, a matching speaker for the Centre and 2x smaller floor standing speakers for Rear L & R as well as a sub. These speakers, particularly across the front, deliver really good stereo imaging and a very wide soundstage. I want to reduce the clutter and cables though and the idea of replacing this with some Sonos kit is very appealing. I'd love to be able to hook up 2x PLAY:3 speakers + the PLAYB
Am trying to setup a system to go in a lobby - won't have a laptop or phone to control and no internet access. The hardware will be a connect w/o amp, 1 play:5 and 2 play:3. The music source will be line in via the play:5 and the play:3's will be grouped so music plays on all speakers. I've got just about everything figured out except how to have a speaker lose power and then reconnect to the group when power is restored? What am I missing?
Ya know how we have the option for full stereo or ambient when listening to music in a full 5.1 sonos stet-up? Can we get that with TV output as well, please? There is still plenty of content that is stereo output on many internet streams and traditional media. Having full stereo helps create an enveloping sound field when outputted via the playbar and the surrounds.
I would just like to say a big thankyou to Joe at Selfridges in Birmingham for his help over the phone but my special thanks goes to Barry Baldie at your Netherlands office. I phoned up yesterday for some help putting music onto my new PC and play it through my Sonos system. This guy is a credit to your company, he helped me so much I can't say. Look after this guy he's so polite and helpful. Regards Barry.
It would be awesome if the volume control rocker switch on the actual Sonos units was more precise at low volume levels. Right now it makes fairly large volume changes with each click, but when trying to set it at night to play at a nice low level for sleeping it's hard to get it just right. Of course the remote control app on the phone offers very fluid and finite control of the volume, but when you're trying to sleep, and it's sitting right there on the nightstand, pressing the physical buttons on the unit is easier.
I have a Google Play Music All Access account that I use with my Sonos system. I use it with the Sonos App on my Android phone and I also use it via chromecast with the Play Music android app. I have just purchased a chromebook and thought I would be able to do similar thing within the google play app for chromebook however I can't seem to see a chromecast icon like I do when using the android version. Is it possible to do this via chromebook? If not any chance that this could be looked at. Cheers Scott.
I have Sonos Play 5 that is wired and Play 1 that uses Wifi. Spotify is skipping songs. Sometimes every song skips, and sometimes one, two songs play fine until next song skips after 30s - 2 minutes. I have tried to change wifi channels but the problem still continues on 1, 6 and 11. I have a 50 mbit internet connection and Airport extreme AC router. I have sent a diagnostics report with number 3956286.
My connect keeps cutting out/stuttering when playing music. It is currently plugged in via ethernet cable as it was also cutting out before when running on wireless. My internet speed is 100mbps so I know it's not an internet speed issue. My diagnostics number is 3944892
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