If your Move stops playing, try this first

  • 3 January 2021
  • 1 reply

Occasionally my Move will stop playing in the middle of a local playlist. The screen below pops up and suggests some things to try.

Before following step 1, to unplug your router which will disrupt your entire network, just power your Move OFF and ON.

That simple step works for me.



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1 reply

Userlevel 6
Badge +17

Hi @Tim8aBug.

Welcome to the Sonos community and thanks for reaching out and sharing your solution on what fixed the issue in your situation. This would greatly help other members of the community who might have the same set up as yours and are looking for answers or solutions to their issue. I do hope others would find this thread useful as well.

Please do not hesitate to share, reach out, or create a topic if you still have further questions or concerns. Here in the community, everybody’s contribution counts.