I can't add my music library - it's on an external HD connected to my PC

  • 28 January 2014
  • 1 reply
  • 504 views

I can't add my music library - it's on an external HD connected to my PC. Keep getting error message 1002 on sonos PC controller. System is a bridge and 3 x Play 1s. Works fine apart from this. Windows Vista.

1 reply

Userlevel 7
Badge +25
Hello User180326,

Can you please follow the directions on this guided assistance FAQ to get that music library up and running? If you're still having trouble, can you please submit a diagnostic and reply back with your confirmation number?

Cheers.

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