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Factory reset

  • 6 January 2018
  • 2 replies
  • 49323 views

I have just bought a sonos 1 with Alexa from a friend, I need to factory reset as it has already been set up on their wi fi. I have tried holding play pause button while plugging mains in into botton, held button for several minutes but do not get flashing amber light, after about 1 minute light turns solid white, con not get amber or green light
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Best answer by John B 6 January 2018, 22:34

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2 replies

I do not have a Sonos One but on recent Sonos speakers there has been a separate connect button that you press to factory reset, not play pause
Yep. You have been pressing the wrong button.

https://support.sonos.com/s/article/1096