My problem with Sonos One gen 2 is connection (Airplay) between my Macbook Pro and the Sonos drops if inactivity occurs. For ex, play video on YouTube, or iTune. Pause it for a while 15s, 20s or longer. Depend on how long I pause, when resume, audio only resumes after 30s, 60s or more, or never. Have to switch back and forth to let connection established again. If there is no inactivity, I may be to play it a whole day; rain or shine, no problem.
I had chance to have phone support, as suggested regarding to support ref. number 00810969. But, they could not solve the problem.
I dig the google a little more. Found this on google.https:// https://en.community.sonos.com/troubleshooting-228999/speakers-cutting-out-after-airplay-2-update-6809429 Looks familiar? I might be wrong, but it seems that Sonos' never addressed the issue completely.
Honestly, I like how Sonos sounds, so returning it is my last resort.
Is there anyone out there got the issue like me?