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Deselected rooms(s) continue playing


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Odd issue occurring in the past couple of weeks or so. I play something on a speaker with my iPad, for example in my kitchen. Then want to continue listening in a different room, for example “bedroom” so select the new room and deselect “kitchen” and press done. Playing begins in the other room, but continues to play in the kitchen despite the fact that it is not now a selected room. Pressing stop in playback has no effect on the kitchen speaker neither does exiting the app altogether, playback just continues in my example, my kitchen. The only way I can stop it is to mute this speaker and continue playback in the bedroom. Unmute the kitchen speaker and it’s still playing there despite not being a selected speaker!

I have only used the two rooms as examples of what happened this morning. Over the past couple of weeks it’s happening with other rooms as well.

Anyone any advice as it’s really annoying?

Thanks.

 

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Best answer by John B 5 May 2021, 11:04

Hi.  This sounds like a local communication glitch.  Certainly not something I am experiencing.  As a first step I would try the old ‘switch it off and on again’ trick.  Power off router and Sonos devices.  Power on router fully, then Sonos devices.  If that doesn’t work, come back for further troubleshooting.

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Hi.  This sounds like a local communication glitch.  Certainly not something I am experiencing.  As a first step I would try the old ‘switch it off and on again’ trick.  Power off router and Sonos devices.  Power on router fully, then Sonos devices.  If that doesn’t work, come back for further troubleshooting.

Userlevel 4
Badge +13

Thanks John, will try what you advise.

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