De bas van mijn play 5 valt telkens weg

  • 12 May 2018
  • 1 reply

Na jaren van gelukkig gebruik heb ik nu een probleem. De bas van mijn play 5 valt telkens weg. Als ik m even wat harder zet pakt hij de bas eventjes op en daarna valt hij weer uit. Heb m met trueplay al opnieuw getuned maar dit heeft niet geholpen? Wat te doen?

After years of being a happy customer, with a lot of sonos products in my house, my play 5 has problems. The bass cuts out. I i raise the loudness, it appears for some minutes but then it drops out again. I already tuned the room again but that did not help me?

What to do?

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1 reply

Userlevel 7
Badge +20
Hi, DebbieSpelt. I am glad you have raised this. For this issue, I would recommend getting in touch with our support team by telephone. They will be able to advise as to the best measures to take next. Many thanks.