I have several Sonos products and I love them all. My wife and I own 5 Play 1’s and a Sonos Beam are considering buying even more speakers soon. However, I was repositioning one of our play 1 speakers when I slipped and dropped it on the hard floor. There is some cosmetic damage which is my fault and I could live with, but when I plugged it in to check the sound, to my dismay, all low frequencies sound scratchy and flabby.
Is there any Sonos repair program? I still have to check our purchase date, but I’m fairly sure we’ve passed the 1 year warranty date. I would certainly rather repair a speaker than buy a whole brand new one.
If you could get back to me with some options that Sonos offers and prices that would be great. Hope to hear some good news!
Best answer by Airgetlam
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