Sort this out Sonos!
I’m very close to selling all of my Sonos products (play:1, 3, 5(1st gen), 5 (2nd gen)).
Great quality sound from all of the speakers (although bass frequencies cut out on 5?1st gen occasionally), but it’s driving me mad that all speakers cut out at least half a dozen times when listening to them individually for an hour or so. How can something like this have such poor network performance?
I have Sky Q and sky broadband and read that sky’s utilisation of both 5ghz and 2.4 ghz may cause issues as Sonos only runs on 2.4 ghz. I’ve split the two bands up, and consciously made sure my phone is on the 2.4 ghz band when streaming to the speakers, but still they cut out. Sometimes they come back by themselves, sometimes I have to go into Spotify to select again the particular speaker, and sometimes I have to go into the Sonos app to find the speaker.
This is driving me nuts. Don’t give me any excuses about my network not being up to scratch, as nothing else drops off like these speakers do! It’s not as of I bought them for a fiver at a Sunday market!