I have a Play 1 and recently the speaker cracks whenever lower bassier tones are played. Is this something that can be sent in for repair?
Best answer by Keith N11 January 2019, 01:24
mangomania: Typically we replace units entirely rather than sending something for repair. Instead of the back and forth, we'd rather just send you another product entirely while the team gets a closer look at the supposed hardware failure.
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