Answered

Beam not connecting to Tv

  • 29 December 2018
  • 2 replies
  • 590 views
A
Hi all,

Yesterday i noticed that the beam had disconnected from my Samsung TV. Its been connected via Arc for 3 months with no issues.

Now, when using the remote to adjust volume, its displaying the volume level with "tv speaker" next to it. There must be a signal, because i can adjust the volume on my phone and over power the tv speaker volume.

Ive cycled power on TV, Beam and cycled the ARC lead.

Are there firmware issues at the moment that im unaware of?

Streaming music fine so no issue with the hardware.

Any help would be appreciated.

Many thanks.
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Best answer by Alzy 30 December 2018, 21:40

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2 replies

A
Just a quick update, my sonos app is now telling me that Anynet+ HDMI CEC is not connected. The app sends me through the reconnection process but it still cannot find ARC.

Anyone else having this issue?
A
And another..... its sorted! Everything out. Reset, reconnected and put back together.
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