Bass on sonos 1

It seems my bass has gone on my sonos 1 speaker. Is this an occurring problem or can it be sorted? Any replies will be appreciated

2 replies

Userlevel 6
Badge +3
Your best bet would be to play something through that speaker where you notice the issue and within 510 minutes submit a diagnostic and post the number here. For a faster response phone Sonos.

If there is a fault with your speaker there won't be anything you can do so you would need to talk to Sonos regarding warranty and/or refurbished unit
Thank you

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