Answered

Bad sound from my Play 5

  • 28 June 2019
  • 2 replies
  • 517 views

I have a play 5 and lately i have the feeling that the sound is sometimes bad.
can it be that we blew the speaker out?
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Best answer by AjTrek1 9 July 2019, 21:43

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2 replies

Userlevel 7
Hi Sparky466

It's been eleven days since your post so maybe you have resolved the issue 🤔. If not here are a few options:

  1. Run TruePlay in the Sonos App if you have an iOS device to see if that offers any improvement
  2. Call Sonos and speak to a technician who may be able to pull a diagnostic that points to another area defect. Note: I don't think they'll be able to determine a blown speaker.
  3. Don't forget to remove the cotton from your ears 😄 Good Luck!
Cheers!
AjTrek1, thanks, I have been traveling so no time to check this feed.
I will try this solution and let you know the outcome.