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1 of my paired sonos 1 speakers is not playing

  • 24 August 2018
  • 2 replies
  • 556 views

my speakers have been playing fine but then 1 stopped playing. The light on top is still white and I can use the controls (pause, play, volume) but no music. I tried unpairing and resetting them up and everything worked again for a few days and now the same speaker is not playing music again. The controls work but not sound.
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Best answer by Stanley_4 24 August 2018, 02:39

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2 replies

Userlevel 7
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I'd submit a diagnostic and call Sonos support with the ID number, if your unit died they can get you a replacement started.
Thank you!