Note to Sonos Moderators: Please publish this post-its a genuine review of your product and I think potential Sonos customers have the right to make an informed decision.
Please note that this review is only the personal opinion of the Which? panel and not necessarily the opinion of the many satisfied Sonos customers out there of which I am one..
This is a direct copy of the review and hasn't been altered in any way by me. This information is for Which? members only but I thought it should be made more accessible so customers can make a more informed decision before buying.
Which? reviewed this product in Oct 2018.
Dull, muffled sound
The Sonos Beam sound bar has a compact design and is recommended for small to medium sized rooms. You can control the device with Amazon Alexa, the Sonos app, AirPlay or the app for your favourite music service. This feature-packed sound bar is cheaper than the popular Sonos Playbar, but did it impress our expert listeners? Our full review will tell you everything you need to know.
Lots of features
Poor sound, heavy reliance on the app
This small, stylish sound bar doesn't sound as good as it looks. It offers a lot of enticing features but it underperformed in our sound tests.
What type of sound bar is it?
This is the third sound bar by Sonos, following Playbar and Playbase. It offers useful features and provides a range of connection options, including HDMI, HDMI ARC and optical input. It has Amazon Alexa built in and can be used with AirPlay.
It can be paired with a Sonos wireless subwoofer and/or two Sonos speakers, which would give you a 5.1 system. These are all sold separately.
You'll need to download two apps - Sonos and Amazon Alexa - to be able to set up and use this sound bar.
How does it sound?
Dull and lacking in energy. Sound is brittle, flat and thin. It lacks detail and depth so doesn't do movies justice, making for a lacklustre cinematic experience. The flat sound is far from the powerful, enchanting audio that you'd want for an epic movie night.
Speech lacks clarity and sounds muffled so you risk missing important lines and needing to rewind scenes. We wouldn't recommend it for playing music either. You won't want to put it on full volume as you'll have to endure muffled, harsh tones.
One good point is that it sounds the same from different angles - so, basically, it sounds bad wherever you're sitting.
What's it like to use?
Everyday use is fairly simple - there's only one cable to connect and there's no remote control to lose. However, you'll struggle to use it if you don't have your phone to hand as the smart app acts as the remote. It's also hard to set up because you have to rely on two apps to get it up and running, which can be daunting for some. One of our experts found that they had to walk around the room shaking their phone for room calibration.
A more advanced user will be impressed by the amount of features available, although this may be daunting for a more novice user. The app has loads of features but some learning is required on your part because a few functions are quite hidden.
Should I buy it?
No. You can get a high-scoring model for less money.
(End of review)
I have to mention that I am a genuine Sonos owner, I am not a competitor
I have a Beam and 2 x Play ONE (Gen 2) all paired into a surround sound setup. I personally am sort of OK with the quality of the Play Ones, but I havent heard them on their own only all together. The Beam sound would be the only item I think has bad sound- its just , well , flat...
Best answer by 106rallye
The Beam is meant as a soundbar and not as your only music source. For music, a set up comprised of seperates would fair much better - but loses the connectivity features.