Pre-ordered the roam on 03/09 and recall seeing a delivery date for 04/20 but now I don't see anything indicating that date. Are there any updates for pre-order delivery timelines?
Best answer by Airgetlam
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Hopefully you got yours! I pre-ordered on April 4th, set to arrive 5/7 (in two days). I’ll reply back here if it doesn’t arrive
Pre-ordered the roam on 03/09 and recall seeing a delivery date for 04/20 but now I don't see anything indicating that date. Are there any updates for pre-order delivery timelines?
Ordered mine on 4/7 and still states backordered. I wish they would put out an update on where things stand with delivery.
Userlevel 1
Somehow, I don’t see my Roam showing up tomorrow if it’s still in CA and has to get to TX. 😀
Preordered the White on 3/10.
Did your fedex status update by any chance? Mine has been stuck at the fedex facility (Bloomington, ca ) since Friday so most likely delayed for me atleast. I’m in California too so it’s in-state.
Userlevel 6
+12
Congrats. Mine is still showing backorder 
I’m just gonna sit here and hit refresh every three seconds rather than work lol.
Ah bummer dude.. well we are here for you, this order update support group stands by you haha. I feel like a lot of folks are getting the status updates in the past couple days so yours could be coming soon as well!
Thanks man, without the support of the order update support group I don’t know what I’d do lol. I’m still hitting refresh, no change, but will update again in a day or two.
Preordered March 9. I received a shipped email last night. Delivered today.
Where do you live? I live outside Philadelphia. Pre-ordered on March 9th - the second you could do so. My Roam has been in “preparing to ship” status since Friday. Unless it comes tomorrow -- which seems unlikely now, barring a shipped email in the next couple of hours, I’ll be a little disappointed in Sonos.
Otherwise, what was the point of pre-ordering? I can literally do curbside pickup tomorrow at a nearby Best Buy and get a Roam. I thought pre-ordering meant you got it ON or BEFORE the release date (not after)? Technically the release date is in 4.5 hours.
Userlevel 6
+12
Congrats. Mine is still showing backorder I’m just gonna sit here and hit refresh every three seconds rather than work lol.
Ah bummer dude.. well we are here for you, this order update support group stands by you haha. I feel like a lot of folks are getting the status updates in the past couple days so yours could be coming soon as well!
Thanks man, without the support of the order update support group I don’t know what I’d do lol. I’m still hitting refresh, no change, but will update again in a day or two.
Preordered March 9. I received a shipped email last night. Delivered today.
Ordered a black one10/03, DHL say it will be delivered 21/04. The main Sonos order page says it has been delivered! ! ! ! Order detail page says it has shipped - Sonos clearly need to get their act together on their order pages.
My status said "delivered' last night before it was actually delivered today.
Ordered a black one10/03, DHL say it will be delivered 21/04. The main Sonos order page says it has been delivered! ! ! ! Order detail page says it has shipped - Sonos clearly need to get their act together on their order pages.
Preordered white Roam on April 11. Delivered to Toronto, Ontario morning of April 19.
Preordered white Roam on April 11. Changed to Shipped on April 18!
Preordered white Roam on April 11. Today status switched from “backordered” to “preparing to ship”.
Ordered on day of release in March. White with charging base. Email last night from DHL(uk) to say arriving Monday. Sonos site still says preparing to ship. Weirdly my credit card has not been charged. Was on as a pending transaction but vanished a few days ago. Credit card company tell me on phone they have no transaction. Checked with Sonos 3 times who tell me they have the funds. Weird, but perhaps the charge will update?
I’ve a vanished transaction too. But I remember I had the same happen when I purchased something from West Elm (I was eventually charged), so it could be a US/UK transaction thing. 🤷🏻♂️
Ordered on day of release in March. White with charging base. Email last night from DHL(uk) to say arriving Monday. Sonos site still says preparing to ship. Weirdly my credit card has not been charged. Was on as a pending transaction but vanished a few days ago. Credit card company tell me on phone they have no transaction. Checked with Sonos 3 times who tell me they have the funds. Weird, but perhaps the charge will update?
Somehow, I don’t see my Roam showing up tomorrow if it’s still in CA and has to get to TX. 😀
Preordered the White on 3/10.
Have been contacted by DHL to say it will arrive on Monday 19th April. UK, ordered immediately it went live, white, no charging platform.
Userlevel 1
if you finally get a ship notification and post here could you also please post
1) date you placed your order and
2) colour of roam (black or lunar white). No idea if the different colours are shipping at different rates.
Might give us an idea where we stand in the queue. thanks
Sure thing… I placed my pre-order on March 9th for the bundle ( white + wireless charging base) and then got the shipment notification today, April 16th..
if you finally get a ship notification and post here could you also please post
1) date you placed your order and
2) colour of roam (black or lunar white). No idea if the different colours are shipping at different rates.
Might give us an idea where we stand in the queue. thanks
24/3 and lunar white.
if you finally get a ship notification and post here could you also please post
1) date you placed your order and
2) colour of roam (black or lunar white). No idea if the different colours are shipping at different rates.
Might give us an idea where we stand in the queue. thanks
Just had an email from DHL in the UK saying due to be delivered on the 19th!
Grr my DHL email says 21st 😁
Userlevel 6
+12
Congrats. Mine is still showing backorder I’m just gonna sit here and hit refresh every three seconds rather than work lol.
Ah bummer dude.. well we are here for you, this order update support group stands by you haha. I feel like a lot of folks are getting the status updates in the past couple days so yours could be coming soon as well!
Thanks man, without the support of the order update support group I don’t know what I’d do lol. I’m still hitting refresh, no change, but will update again in a day or two.
Userlevel 1
Congrats. Mine is still showing backorder I’m just gonna sit here and hit refresh every three seconds rather than work lol.
Ah bummer dude.. well we are here for you, this order update support group stands by you haha. I feel like a lot of folks are getting the status updates in the past couple days so yours could be coming soon as well!
Probably won't happen, but FedEx is showing that my Roam will be here on Sunday. I assume it’ll get to the distribution hub and then be held until Tuesday… but finger’s crossed I get it a few days earlier!
Just had an email from DHL in the UK saying due to be delivered on the 19th!
Userlevel 6
+12
Congrats. Mine is still showing backorder I’m just gonna sit here and hit refresh every three seconds rather than work lol.
Userlevel 1
Good news on a Friday! Got the charge in my account, and status changed to preparing for shipment. Super stoked to get it, hopefully next week. I got the wireless charging base for it as well so I’ll you guys know here how it is, in case anyone is on the fence!
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