checking out using a gift card

  • 10 May 2020
  • 2 replies

I am trying to checkout using a gift card for partial payment. I only see a box to enter a coupon code. I Googled this and Sonos said there is a place to enter the GC numbers in the Checkout Summary...and there is not.

2 replies

@gavg8tr Sorry for the slow reply and welcome to the Sonos Community. Are you still having an issue with the Sonos website checkout? I was able to go into check out and see the billing information options. This may be an issue with the device you are using to shop our site with. If you are continuing to have the issue I would suggest you call in and speak with our Sales team on Tuesday after the holiday.

John G - I believe you are incorrect.  Its due to the fact that most items are on preorder and Sonos is not allowing gift cards to be used for pre-orders.  It seems to work for products in stock.  Is this a Sonos mistake?  I understand you already have the $$$ from gift cards in hand but I am not loving the options here?  @gavg8tr