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Hi,I’ve seen topics about this issue but these are rather old. I don’t know if the fix that was developed is still applicable or that it’s already merged with later general updates.So the issue is that, after my Sonos speaker has been playing music for a while (from Spotify, Stingray, whatever), it starts repeating a track continuously. When it starts repeating, the controller shows track info that it is supposed to be playing, but instead it plays this track over and over.To stop this I have to switch to another channel.Is this still being under development and is there a fix for this issue?I’ve generated a diagnostics report, the number is 1028674601.
Introducing Roam ColorsHARDWARE NEWS
Hi all, Today we announce three stylish colors for our ultraportable Bluetooth smart speaker, Sonos Roam.Express Individual Style with New Colors for Sonos Roam: Olive, Wave and SunsetSonos’ ultraportable smart speaker Sonos Roam is now available in three new hues: Olive, Wave and Sunset. Influenced by natural serenity, evening skies and outdoor living, Roam’s new colors are as versatile as the speaker itself, complementing interior and outdoor styles while still harmonizing with the rest of the Sonos system.Olive: Inspired by lush landscapes from desert cacti to pristine park gardens.Wave: Drawing from the serenity of coastal beaches and backyard poolside oases. Sunset: Influenced by painted desert sands and vibrant evening skies.Sonos Roam all five colorsAn ultraportable companion, Roam lets you stream all your favorite content on WiFi and Bluetooth, offering waterproof durability and all-day battery life to keep you connected wherever your curiosity takes you. All three new colorw
Hi all, Recently I had some playback issues with FitRadio and had to remove it from my services. When trying to add again, I click on "I already have an account” and it automatically errors out saying unable to authorize account. It won’t even let me enter username and password.I am not sure what I can do to reconnect. I am able to add other services like SiriusXM where it prompts you to enter your username and password. What can I do?
I have the newest Sonos amp powering 6 Sonance Satellite speakers around my pool. I have an outdoor projector I would like to occasionally use and was hoping I could use the RCA inputs to connect for sound. My projector has the headphone outlet that came with an adapter that splits from the small (3.5 I think) output on the back of the projector to the red and white RCA plugs. I plugged those directly into the red/white RCA inputs on the Sonos Amp and tried to use the "line-In" option from my Sonos app on my phone, but am getting no sound. Is there a way for me to do this?
At the beginning of May I purchased two SANUS speaker stands for my SL One’s. One of the speaker stands has a faulty part as in the base does not screw into the upright - it’s poorly manufactured.Since receiving the item and trying to set it up I’ve been back and forth with SONOS to have a replacement sent. It’s now been 4 weeks! and I’ve still not had a replacement sent or the correct returns procedure given to me.Is SONOS service always this poor?????
We have several Amazon Echo Dots in the house, a pair of Sonos One in stereo and a Beam Mk 2, everything working fine until a couple of days ago. We have the beam in the lounge and the Alexa side is done through a Echo Dot, only reason we did this was the mike on the beam didn't pick up commands without shouting them loudly. Its worked faultlessly until the last couple of days when for some reason when you ask it to play a BBC Radio Station it goes through the motion but the station never starts. I even tried disconnecting the Echo dot and using the Beam mike, same thing happened. I reset the beam and the Dot and it didn't sort it. Its a random issue and has been hit and miss for the last few days. All the other echo dots work fine and so do the Sonos One paired speakers. I have tried to contact Amazon but they are not easy to contact. Its a real puzzle and i just have no idea what the issue is. Wi Fi signal is strong in the lounge, TV streaming works with no issues, router is only jus
I have an Arc for the front of the theatre with a sub woofer.I also have a pair of in ceiling architectural speakers in the rear ceiling. These are also sort of in the kitchen area as the room isn’t that large.The pair of rears are connected to an amp so i can have the full 5.1 but i was wondering if i wanted the rear pair to just play music as a zone of audio like the rest of the house is it easy to switch between the rears being music zone only to then be a part of the 5.1I didn’t think i needed to buy a second amp for one pair but maybe in the Sonos app / settings it’s just switching there?
I have a turntable for about 6 months I am having issues with the sound being muted or muffled, especially vocals on my records. Are there any setting on the Sonos 5 that need to be adjusted to clear up the sound quality? Could it be the needle on the turntable?
I’ve setup SiriusXM with the Sirius APP, and it works fine on the iPhone App. My Sirius login is working fine. When I attempt to Add Service for Sirius to the Sonos App, it gives me an error that my login credentials for Sirius are not valid. But I KNOW that they are valid because I use the exact same ID and PW on the Sirius website and it works fine. I’ve attempted multiple times with same results. I’ve also “Reset” the Sonos app. Same results. Anyone have a solution?
Introducing Sonos Voice ControlSOFTWARE NEWS
Hi Sonos Community members!Today, we introduce the first voice experience created purely for listening on Sonos. Designed with privacy at its core, Sonos Voice Control is the simplest way to control your music, offering complete command of your Sonos system using only your voice. Sonos Voice Control works on every voice-capable Sonos speaker, processing requests entirely on the device. No audio or transcript is sent to the cloud, stored, listened to or read by anyone.Available on new voice capable products and as a free update for existing customers, Sonos Voice Control is compatible with Sonos Radio, Apple Music, Amazon Music, Deezer, and Pandora at launch. More services and markets will follow. Fast, accurate control of your music and your Sonos System Sonos Voice Control finds the music you want to listen to, processing requests entirely on the device. Local processing delivers faster response times, and effortless follow-ups. All you need is one “Hey Sonos” and you can follow up w
Hi everyone, The BBC has made some changes to the way you can access BBC live radio in the United Kingdom.BBC live radio will not be available through Sonos Radio, or TuneIn in the United Kingdom from Today, 13th April 2022.Find all your favourite BBC radio stations, podcasts and music mixes on BBC Sounds, available on Sonos in the United Kingdom.To keep listening, you can add BBC Sounds to your Sonos system: iOS or Android:Open the Sonos app. From the Settings tab, tap Services & Voice. Under Music & Content, tap Add a Service. Tap on BBC Sounds Tap Add to Sonos. Follow the on-screen instructions to add the music service account.Mac or PC:Open the Sonos app. Under the Select a Music Source section, click on Add Music Services. Click on BBC Sounds Follow the on-screen instructions to add the music service account.Users outside of the United Kingdom will still be able to listen to BBC live radio through Sonos Radio. Cheers,James L.
Introducing S2, New App and OS for SonosSoftware News
The next generation of Sonos software is now available. Sonos S2 is a new app and an operating system for compatible devices, which brings support for higher resolution audio, saved groups, support for new Sonos products, and more.Learn more about the Sonos S2 app on our S2 home page. Support for the newest Sonos productsThe all new Sonos Arc, Sonos Five, and Sonos Sub will require the Sonos S2 app. These new players are not supported by the Sonos S1 Controller. Saved GroupsThe new S2 app can save groups of rooms to create groups quickly and easily. Once a group is created, you can select it to start playing music and the players will automatically group up. High Resolution Audio With S2, Sonos speakers now have support for high resolution audio, 24-bit, 44.1/48kHz for FLAC/ALAC only. This support is for local music libraries shared from computers and network attached drives. We’ve updated the article on Sonos supported music formats here.The Sonos Arc is a Dolby Atmos soundbar, and
Upgrade Your Sound With Sonos RayHARDWARE NEWS
Hi All,Today we announce Sonos Ray, a compact soundbar with impressive sound for its size.Blockbuster Sound from Sonos RayRay raises the bar for at-home entertainment with new acoustic innovations that deliver balanced sound, crisp dialogue and solid bass. Sonos RayRoom-Filling Sound: Custom-designed waveguides project sound from wall to wall, and advanced processing accurately positions elements throughout your room so you feel like you’re at the center of the story. Precisely Balanced: A new bass reflex system with a proprietary design delivers thrilling lows with perfectly weighted bass, while custom acoustics precisely harmonize mid and high-range frequencies. Tuned to Perfection: Like all Sonos speakers, Ray was tuned with the input of the Sonos Soundboard, a collection of leaders across music, film and more. Fine tune the sound even further with Trueplay to create the ideal listening experience for any room.Enhanced Listening: Sonos’ Speech Enhancement ensures even greater clari
Hi All,After reading all the glowing reviews I ordered the beam gen 2 from Canadian store on march 25th and it's going to be two months now and the order has not been shipped yet . Customer care is utterly clueless about eta sometimes they lie and no one seems to care about the order. Could someone please help me on escalating this ? Talking to customer care feels like shouting into the void.
Meet Sonos Roam, the ultra-portable smart speakerHardware News
We’re happy to introduce you all to Sonos Roam, the ultra-portable smart speaker built to deliver great sound at home and on any adventure. Fully connected to your Sonos system on WiFi at home and automatically switching to Bluetooth when you’re on the go, Roam’s powerful, adaptable sound defies expectations for a speaker of its size. Effortless set-up and control and new smart features make it easier than ever to enjoy music and more from anywhere. Weighing less than a pound (450g), Roam’s elegant yet durable design is perfect for your home, the backyard, and wherever you go.Get to know Sonos RoamA simultaneous connection to both WiFi and Bluetooth makes streaming wherever you are seamless. When you’re listening at home Roam connects to your system and streams on WiFi, and when you leave it intuitively switches to Bluetooth and automatically re-pairs with your mobile device. With an all-new feature called Sound Swap, you can hold the play/pause button on the speaker to switch the musi
I’ve been listening to channel 793 Court TV on Sirius through Sonos and today it says channel is no longer available. On their channel lineup it goes from 792 to 794. I know this is a Sirius issue but their customer service is awful. Does anyone know what is going on please? Thank you.
Meet Roam SLHARDWARE NEWS
Sonos has always been focused on giving our listeners choice. Today we are introducing Roam SL, the essential ultraportable speaker that offers an even more affordable way to enjoy the Sonos experience anywhere you go. Roam SL offers the same impressive sound for its size, effortless setup and control, and lightweight, durable design as Sonos Roam. Roam SL does not have a microphone, which means it does not support select features including built-in voice control, Automatic Trueplay, or Sound Swap. You can find pricing and availability of Roam SL here. Roam SL is available in most regions. Visit Sonos.com to see if it is available in your area.
Meet Sonos Beam (Gen 2)HARDWARE NEWS
We’re happy to introduce you to Sonos Beam (Gen 2), a new version of our industry-leading compact smart soundbar for TV, music, gaming and more. The new Beam delivers an upgraded, more immersive sound experience with greater depth and clarity, as well as support for Dolby Atmos. Enjoy panoramic sound on the latest generation of Beam, now with support for Dolby AtmosThe new Beam is upgrading the home theater experience. Compatible with more than 100 streaming services available in the Sonos app, you can expect exciting improvements across sound, design and packaging, including:3D Audio with Dolby Atmos: Immersive sound technology that places you in the center of the action, whether it’s experiencing planes as if they were flying overhead, hearing footsteps moving across the room, or feeling the score all around you. Enhanced Sound, Same Size: With more processing power and newly developed phased speaker arrays, Beam steers and localizes sound around the room for a lifelike experience. T
Hello everyone.I’m desesperate. I have a switch CORE ms250 (support multicast (IGMP and multicast routing).SONOS device is on VLAN 13I have different devices on VLAN 14, for this example I have mi laptop with SONOS app and wired connected on one port of the MS250 on VLAN 14. I have enable multicast routing on SVI 13 and SVI 14, and setup the RP (I tested many configuration about the RP, sometimes for VLAN 13 or VLAN 14 but doesn’t work).Unfortunely my SONOS app on VLAN 14 doesn’t detect the SONOS device on vlan13 with all features that Meraki recommends.I have call Meraki TAC and I don’t have any answer about this behavior.Is there anybody that can HELP ME to know the correct configuration to enable communication between SONOS and my device from different VLANS?
Starting today, the ‘On this iPhone or iPad’ feature will no longer be available in the Sonos app. There are still many ways to play your locally saved music library to Sonos and control it from your iOS device, including some good free options. We first launched ‘On this iPhone or iPad’ in 2012 as an option to play locally saved content from your iOS device before Apple AirPlay was available on Sonos. The way this feature was originally designed has become unreliable with newer versions of iOS and Sonos. The best way to play the music stored on your phone to Sonos is now by using Apple AirPlay 2 on compatible Sonos speakers (Sonos One, Amp, Beam, Play:5 (Gen 2), Playbase, and [url=https://www.sonos.com/en-us/symfonisk-by-sonos-and-ikea]SYMFONISK WiFi Speakers[/url]). Using AirPlay 2, you can send the audio to one of these products and use the Sonos app to group it with any other Sonos rooms to have them all playing in sync. You can find more information about using [url=https://ww
bonjour à tous ,je suis nouveau dans le monde sonos, utilisateur deezer depuis 13 ans,j’ai commencé par une sonos roam, histoire de tester avant d’équiper ma maison entière ( 10 one SL )je viens juste d’installer l’appli sonos, je suis surpris que l’on ne puisse pas ajouter un titre Deezer à l’une des mes nombreuses playlist existantes, j’ai seulement la possibilité d’ajouter un titre à “mes coups de cœurs “j’ai fait le meme constat sur Android auto il y a 4 ans, mais la je peux comprendre que c’est peut être pour des raisons de sécurité routière ..est ce une volonté de sonos pour encourager les utilisateur à basculer en doublon ces playlist Deezer, Spotify ou Amazon music sur l’environnement sonos ?est ce une politique de Deezer envers sonosen tout cas je trouve ça vraiment inconfortable, on se retrouve avec une playlist “coup de cœur “ qui sert de “fourre-tout” qu’il faut redispatcher dans un deuxième temps dans les différentes playlist Deezer .dans l’attente d’un retour éclairé su
Since switching to the S2 app and buying a new Beam Gen2, I could no longer enable Alexa, it said it wasn’t available in my location. Spent ages sorting this out. Turns out because I live in Guernsey, it wasn’t recognizing me. So I had to switch my account to UK and now it’s fine. Problem is I don’t live in the UK, and benefit from buying VAT free when I order to Guernsey, so after enabling Alexa, I have to switch my account back to Guernsey and it’s fine. This could do with fixing please. Never had this problem before with other products on S1 app.
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