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Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4219 Topics

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dasym Prominent Collaborator II

Outage - Alexa started BBC stations not playing
Answered

As of today I can't get BBC Radios 2 or 4 to play on my Sonos Ones. It says it's playing eg BBC Radio 4 from TuneIn but it doesn't. Anyone else getting this?

Amazon Alexa and Sonos
6195 63
1 year ago
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user1217311 Contributor II

Sleep Timer using Alexa - not working with Sonos One
Answered

Purchased a Sonos One to use with Amazon Alexa and have discovered that although I can listen to my favourite radio station, when I ask the Alexa to sleep after any number of minutes, and it acknowledges, the Sonos does not turn off. This feature works perfectly with the Amazon Echo and Dot (which I...

Amazon Alexa and Sonos
7722 63
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1 year ago
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jack_vancouver Contributor I

Google assistant music play back issues
Answered

Help! Google assistant works fine on my Sonos system for everything except music playback. Assistant music playback works fine on all other devices in the house, just not Sonos. Weather, general web enquiries all work fine, but here’s an example of the music problem: ”hey google, play Mumford an...

Google Assistant and Sonos
4058 63
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1 month ago
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Colonel Badger Trending Lyricist I

Alexa welcomes Apple Music to Amazon Echo
Answered

So on Dec 17th Apple Music will be available on Amazon Echo devices. https://www.usatoday.com/story/tech/columnist/baig/2018/11/30/alexa-welcomes-apple-music-amazon-echo/2151574002/ The question is; does this make Apple Music immediately available to those of us who use an Echo connected to Sonos...

Amazon Alexa and Sonos
13425 63
1 year ago
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vski Contributor I

What up with Google Assistant!

Been waiting for Google Assistant for over a year. Bought my Sonos system because of the promise from Sonos that Google Assistsnt would be available in late 2018. Very disappointed. Moderator Note: Google Assistant is now available for use on Sonos. Read more here.

Smart home integrations
14912 63
8 months ago
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apb123 Contributor I

Audible ?
Answered

I have just bought a Sonos One. The sound is great. The Alexa integration doesn't seem to work well. A lot of the skills just don't work. Audible is really important for me and I thought it would be possible to play through Alexa. It tells me it is about to play my book..but nothing happens. Audibl...

Amazon Alexa and Sonos
14922 61
1 year ago
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wojo Contributor I

Alexa voice volume linked to Sonos volume? Need independent control

It seems the volume of the Alexa voice is linked directly to the volume of the Sonos One unit. That means if I'm playing quiet music in the background, and I activate Alexa, I can't really hear her voice at all. That also means if I am playing loud music, after the "ducking" to mute the music the v...

Amazon Alexa and Sonos
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11 months ago
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magntpat Contributor I

Multiple Echo and Sonos - play everywhere not an option

I have 4 echos in my house grouped to the “everywhere” group through Alexa. I added my Sonos Play 1 and it works fine by itself with any simple alexa commands. However, I tried to add my Sonos speaker to my everywhere group but it doesn’t seem like this is an option. Can anybody tell me if I can p...

Amazon Alexa and Sonos
22475 60
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1 year ago
dave77 Chromatic Producer I

Sonos One problems
Question

My Sonos One arrived this morning, I've unplugged my Echo and setup the One in it's place ready for use. I've upgraded to 8.1 Problems.... - You cannot change the wake word from Alexa. - Music does not play. I say "Alexa, Play some UB40", Alexa confirms and says it is playing but no sound comes o...

Amazon Alexa and Sonos
8195 60
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2 years ago
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Desperate Dan Contributor I

Google assistant on Sonos one not responding

Just set up new Sonos One with Google assistant. The Sonos controller works and I can stream radio/music through the Sonos One. If I speak to the Sonos, the music goes quiet so the microphone hears me saying 'ok google', however I get no response from Google. If I speak with my Google Assistant mobi...

Google Assistant and Sonos
7219 59
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10 hours ago
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Cally Contributor I

Alexa lowering volume

How do I stop Alexa turning down the volume in all the rooms rather than the one it is in? Listening in one room kids using Alexa in another volume up down up down up down.....,

Amazon Alexa and Sonos
90071 58
9 months ago
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Mike 4444 Contributor I

Alexa in canada
Answered

When will Alexa be available in Canada?

Amazon Alexa and Sonos
19166 56
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1 year ago
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MurraySonos Contributor I

Audio actions in routines are currently not supported on this device

I have set up a simple 2 step routing to turn on two smart plugs simultaneously through Alexa. This works 100% find on a dot but I get an audio recording of "Audio actions in routines are currently not supported on this device" every time I run it from my Sonos One. How do I make this irritation go...

Amazon Alexa and Sonos
24092 56
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5 days ago
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ScottHall Contributor I

Recent update now breaking groups with Alexa
Answered

After an update to the Sonos software this weekend, the Alexa integration is "broken" in that now, starting music using voice commands breaks apart groups of speakers. Are there new commands, or is there a way to roll back the software version to one that actually worked? If this is the "new normal,...

Amazon Alexa and Sonos
2679 55
1 year ago
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totom Avid Contributor I

Chromecast functionality

Why is Sonos lacking the Chromecast functionality, which basically every 100€ WiFi speaker has. It makes it impossible to use YouTube music ( you have to open the Sonos controller and control it from there instead of just pressing the cast button) and it makes using the Google Assistant unnecessaril...

Google Assistant and Sonos
31776 54
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5 days ago
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John_432 Contributor I

Petition to Add Local Library Playback to Alexa/Sonos Voice Control

Let's let Sonos know we would like this feature added. We've all spent years cultivating music we own, and we'd like to listen to it using the new voice control feature that Alexa has added. Thanks!

Amazon Alexa and Sonos
1916 53
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7 months ago
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vikram33 Contributor I

"There was a problem adding Alexa"

Hello, I've just purchased a Beam and Sonos One and went through the installation process. I'm having a lot of trouble activating Voice Services on both of them, as I keep getting the "There was a problem adding Alexa" error message after it logs in to my Amazon account. Both speakers appear in m...

Amazon Alexa and Sonos
8653 53
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6 months ago
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glennsonos Contributor I

Sonos and Alexa in two houses
Answered

I have Sonos speakers and Echo dots in two houses. I activated the Sonos skill in the first house and all is good for using Alexa to control the Sonos speakers in the first house When I go to the second house and search for devices, the Echo dot does not find the Sonos. Is it not possible without...

Amazon Alexa and Sonos
7898 53
11 months ago
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Thebutlers Contributor I

Alexa in australia

I have a sonos one that I have been using with Alexa but now that the service is starting in Australia my account has been migrated and I have lost all my skills in order to get them back I need to set the language to English Australia thesis need o be bone in the sonnos app do you know when voice s...

Amazon Alexa and Sonos
5870 51
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1 year ago
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Jp2378 Contributor I

Sonos and Google Assistant not connecting
Answered

Please help. I've been waiting for this, and now when Sonos controller tries to connect to Google Assistant, no devices are found. I have unplugged everything, restarted phone, tried several things and still not connecting to Google Assistant on my 2 Sonos Ones. What do I do? I have lost an hour and...

Google Assistant and Sonos
21060 50
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6 days ago
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Zaphodbbz Contributor I

Alexa integration for SONOS
Answered

Does anyone know if/when Alexa will be supported by SONOS? I've seen a lot of conversations about a public trial in 2017 but nothing specific about dates and official release. Can anyone confirm if this integration is actually going to happen?

Amazon Alexa and Sonos
13479 50
2 years ago
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jezzalencko Contributor I

Google Assistant Setup issues with Sonos One (Gen2)
Answered

Hi, I’ve seen slight variations to this issue on other threads but none that quite address it. Problem Google assistant was not working on the Sonos One speaker (the microphone was not active and not illuminated). In an attempt to resolve this issue I unlinked the Sonos from Google and tried re-link...

Google Assistant and Sonos
2122 49
4 days ago
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mwiseman Enthusiast II

Ducking
Answered

Reluctantly, I disabled the Alexa skill for Sonos today. The whole house ducking was causing too many complaints form everyone in the house. Ducking a Sonos speaker in a room so far away from the person using Alexa just doesn't make sense. I really would like to use voice commands with Sonos; but I...

Amazon Alexa and Sonos
4105 48
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1 year ago
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rhgibson Contributor I

Sonos Play:1 and Google Assistant
Answered

I have Google Home and a Sonos Play:1 speaker. Sonos says that in 2018 the Sonos speakers will be compatible with Google Assistant but will that be a software change that will allow me to use my current speaker with Google Assistant or will I have to purchase a new Sonos speaker in order to be able...

Amazon Alexa and Sonos
26944 48
1 year ago
dave77 Chromatic Producer I

Please fix that ducking feature

So I was in the kitchen last night, I turn on the Play:5 using the Android controller. Now when in the living room when I tell my Echo Dot to turn on the lights the Play:5 goes quiet whilst Alexa is listening! Why does it do that?

Amazon Alexa and Sonos
2350 48
1 year ago

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