Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4410 Topics

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jsea206Contributor I
posted in Google Assistant and Sonos

Sonos One "Sorry i dont understand"

Sometimes even in a silent room, google will say “Sorry I dont understand”. Anyone else experience this? My other google home mini dont seem to triggered.  Once in a while this will happen 2 in the morning. Some times it says “Sorry I dont understand”

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James L.
2 years ago
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MehdiemAvid Contributor I
posted in Amazon Alexa and Sonos

How to lower Alexa volume relative to main volume?

I just got my Sonos One. How can I independently lower Alexa volume, it’s too loud and annoying. If I listen my music @70% volume, Alexa volume would be at the same level which is loud. Can I set Alexa volume at a fix lower level that won’t be affected by main volume?

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Ken_Griffiths
2 years ago
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MarceFContributor I
asked in Amazon Alexa and Sonos

Sonos skill stop working in Alexa due to geographical restrictions

Hi there Nearly on May 4, my Sonos One stop of working with Alexa, with hard problems to be recognized by IOS app. Following a suggestion here, I did de-activated the Sonos skill in Alexa, and then it didn’t appeared and when trying again, it says that there is a geographic restriction. I have my Sonos one since 2018 working in Chile with Alexa.There is a bug on the app/system? Or there are legal issues relative to these georestrictions? There is a data when it could be solved? best

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Xander P
2 years ago
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DemiglazeContributor I
asked in Amazon Alexa and Sonos

sonos one paired with a sonos sl

If I want voice control in my kitchen, can I pair a sonos one with a sonos SL, or do I need to use 2sonos SL'S

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Ken_Griffiths
2 years ago
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Giles2112Contributor I
asked in Amazon Alexa and Sonos

Sonos Alexa group does not work with voice command

hi, I have recently bought a Sonos move and set up the voice command groups on the Alexa app. the group I have set up is - (named- living room)Sonos Move, 2 x play 1s and a Sonos play bar. When using the voice command that's on the Alexa app (Alexa, play music in the living room), the Sonos move just plays a new song and does not play the grouped speakers. any help with this would be appreciated as its really frustrating?I can group them using the app on my phone, so its not the end of the world lol but as the option for Alexa is there id like to use it.  thanks

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Corry P
2 years ago
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kbcaraContributor I
asked in Google Assistant and Sonos

"I don't understand your question"

Sonos regularly beeps as if I’d asked it something and replies “I don’t understand your question” - it’s in an entirely different room and no-one is anywhere near it …. thoughts?

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G
2 years ago
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TalvishEnthusiast II
asked in Amazon Alexa and Sonos

Roam not showing up in Alexa App's list of Alexa-enabled Devices

Hello everyone,TL;DRCannot set the Roam as the Alexa-enabled device for any room in the Alexa app (unlike all other mic-enabled Sonos products)DetailsJust got the Roam today. I set it up, enabled Alexa on it and I added the Roam to a room within the Alexa app. I can properly play music on the Roam and it responds to Alexa just fine.I am having an issue however.Normally in the Alexa app (I'm using Android), for any room, you can set which device is the 'Alexa-enabled device' so that when you say 'Alexa, turn on lights' it only turns on lights for that room. I have 6 other rooms set up this way through-out the house using a variety of Sonos speakers (one uses a Beam, another an Arc, another a Move, the rest using Ones).For some reason I cannot do this with the Roam. It doesn't show up in the list of Alexa-enable devices.In case of an oddity I actually removed Alexa from all my Sonos speakers, disabled the skill in the Alexa app and deregistered all Sonos devices from Amazon and then adde

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T
2 years ago
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jbiancardiContributor I
asked in Amazon Alexa and Sonos

Sonos as a source

Would I be able to use sonos as a source in my elan system, and control it through Alexa? Thank you,Jim

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James L.
2 years ago
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LozzkitContributor I
posted in Google Assistant and Sonos

Sonos x Google assistant x Apple Music

Hello,Im writing to start a discussion on the current state of the integration between Apple music, x Sonos and google assistant and the effects on the Sonos service.Ive gone to considerable effort and expense over the last year converting to Apple Music from Spotify, partly with an understanding Apple music works with sonos.Sonos also has Google Assistant integration. But these three things inexplicably will not work together, even though all services support one another. I feel like ive been really patient with this issue. For Sonos’ (and Apple, google’s) users, most will believe they are stupid, because they’ve set their products up wrong, or, that the sonos service doesnt work properly. They will not go to the lengths ive gone to to figure out its probably a business dispute.Its incredibly frustrating as a user that what seems to be a dispute between two or three of you, means we feel stupid, and our promised service experience remains broken. So I ask you all to get round the tabl

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Ken_Griffiths
2 years ago
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Acer99Avid Contributor I
asked in Smart home integrations

Airplay from Sonos app

I cannot seem to find anything online or through Sonos about how to airplay from the Sonos app?  Or oi that not possible?  I can airplay from something I’m playing on my phone but not from the app.  My use case is when I’m playing something and I want to play it on my home cinema speakers via apple tv.Thanks

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G
2 years ago
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KVineethNairContributor I
posted in Amazon Alexa and Sonos

Integration with Alexa India

Hello Sonos Team,What is the issue with integrating Alexa and other services with SONOS products in India? I see multiple folks from India raising this question for the past couple of years now 

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K
2 years ago
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mnemonixContributor I
asked in Google Assistant and Sonos

Google Assistant - Beam, Bravia and beyond

With my Beam connected to my Sony Bravia A8 I have potentially 3 Google Assistant devices available to fulfill my requests. Which should I enable or disable (if any) and which gives me the most control over the TV (if any)given that the Sony is also an Android device with Google Assistant built in, the Beam is plugged directly into it using eARC/HDMI and has a direct connection for controlling it, and for good measure the Google mini in the kitchen can also hear my commands. Thanks for any advice you can give!

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Ken_Griffiths
2 years ago
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MikmakContributor I
posted in Google Assistant and Sonos

Sonos Beam and Google Assistant not connecting

I — like apparently so many others — have tried a million times to get Google Assistant connected to my Beam. It worked some years ago, but I must have made some changes... Anyway, I now got it to work by unlinking the Sonos account (which must have been created years ago) on Google. You want to go to your matching Google account and under ‘Security’ click on ‘Linked Accounts’. There, if you have an old Sonos account, unlink that. And then go back to Google Home (or the Sonos app, I guess) and do the normal procedure for adding a device. (this is the direct link to ‘Linked Accounts’: https://myaccount.google.com/accountlinking) BestMikael  

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Xander P
2 years ago
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Gio CastilloContributor I
posted in Amazon Alexa and Sonos

Varios usuarios

Es posible conectar varios usuarios (celulares) a la misma bocina? ¿cómo se hace? para que la sign usando cuando yo no estoy en casa!

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G
2 years ago
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Stingd21Contributor I
asked in Google Assistant and Sonos

Sonos Arc Keeps Disconnecting from Google Assistant

Reaching out to the community after multiple attempts via Chat and over the Phone to support at Sonos, and trying multiple recommended solutions. I’m having this weird issue where my Sonos Arc (purchased Nov of last year) will not work with Google Assistant after an unknown length of time. I have set up Google Assistant and it will work find for an hour, 5 hours, a day, maybe sometimes even a week - then all of a sudden when I say “Hey Google”, it will just tell me “There was a glitch, try again in a few seconds” or “Something went wrong, try again in a few seconds”. I have tried the following:removing Google Assistant and re-adding multiple times removing Sonos from my Google Account multiple times unplugging Sonos Arc and plugging back in multiple times tech support made some updates to DNS settingsAfter each of the above, the Arc will work for a little period of time, then randomly go back into the “There was a glitch, try again in a few seconds” or “Something went wrong, try again

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Xander P
2 years ago
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JehemothContributor I
asked in Google Assistant and Sonos

Sonos volume with Google Nest Wifi

Hi, I have Google assistant controlling a play 5 speaker, when I play music the volume from the Sonos is almost inaudible but the Google speakers are quite loud. How do you balance the volume levels and have them not fall out of sync when changing the volume in the future?

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Ken_Griffiths
2 years ago
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VilgotGContributor I
asked in Google Assistant and Sonos

Problems with Swedish Google assistant, and not English?

Hallå, varit ägare till en sonos One i snart en vecka och det har inte varit några som helst problem att prata med för att be den sätta på spotify till exempel, förrän igår. Jag har iaf själv försökt felsöka vart lösningen ligger, då det bara är spotify som krånglar med röststyrning (inte tex Ikea Trådfri lampor). När jag testade att byta språk på den, så funkade helt plötsligt det helt utmärkt med att säga till högtalaren att sätta på låtarna. Någon som varit med om liknande problem och kunnat lösa det?Hello, have been the owner of a sonos One for almost a week and it has not been any problem to talk to to ask it to turn on spotify for example, until yesterday. I myself have tried to troubleshoot where the solution is, as it is only spotify that has problems with voice control (not eg Ikea Wireless Lights). When I tried to change the language on it, all of a sudden it worked perfectly fine to tell the speaker to turn on the songs. Anyone been through similar problems and been able to

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G
2 years ago
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peterdebueContributor I
asked in Google Assistant and Sonos

google assistant suddenly does not recognize my sonos speakers

And suddenly, without changing anything to any settings my Dutch google assistant cannot locate my sonos speakers anymore. But the English google assistant does, really????.So deleted my speakers from google home, delete the assistant from the sonos app, re-installed the whole shabang but no go. Issue remains. Any suggestions would be welcome.

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G
2 years ago
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swmh_22Contributor I
asked in Google Assistant and Sonos

Disable Google voice confirmation

Hello!  I have a Google Assistant on my Sonos One.  When I give it a command while playing music or something on Calm through the Sonos app (eg “Hey Google, set an alarm for 6am”) it responds with its confirmation in the loudest voice relative to the background music.  Firstly, is there a way to deactivate the voice confirmation? Secondly, is there a way to reduce the volume of the voice confirmations so it is quieter than the background music I’m playing?    

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G
2 years ago
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Mauricio RContributor I
asked in Google Assistant and Sonos

Google avalaible in Colombia

When will google asistant be available for Sonos in Colombia?

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Airgetlam
2 years ago
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CuddlrTrending Lyricist I
posted in Amazon Alexa and Sonos

Alexa False Waking Sonos Arc

OK basically Alexa wakes with random conversations not just similar sounding words like Alex. It literally can be anything for example 'I'd love a cup of tea'!!  This was initially amusing but it happens several times a day.. I know it uses far field mics and all sorts of clever things and I've looked elsewhere online to find an answer but to date there is no answer.There appears through neither the Sonos app or Alexa app a way to reduce the mic sensitivity.  One answer I found was to change the wake word but I think this was for an Echo and not built into a Sonos speaker as there are no options available to change this in app either. Solutions or advice please

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G
2 years ago
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MustafarContributor I
asked in Smart home integrations

Sonos Apple Homepod Mini

I have a Sonos playbar and connect:amp apparently I can’t connect either to my Apple HomePod Mini because neither product is AirPlay compatible.  Anyone have any idea what I can do to make the speakers able to play through Siri?

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Ken_Griffiths
2 years ago
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eusebioeffertzContributor I
asked in Google Assistant and Sonos

irobot roomba is not working?

I also have a Roomba that works flawlessly with a Google Home Mini, but I can't control it with the Google Assistant through my Sonos One.Can someone help me with this problem?

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G
2 years ago
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glayedriodContributor I
posted in Amazon Alexa and Sonos

How to connect amazon alex and sonos

Hey, I have affiliate website of best samsung dishwasher to buy. I want to connect it with amazon alex as well as with sonos. Kindly, guide me the whole process.Thanks in advance. Mod Note:Link to affiliated web site removed to comply with forum rules.

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G
2 years ago
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Kittyb6676Contributor I
asked in Amazon Alexa and Sonos

Alexa Set Up - skill enabled in Alexa app but not showing as voice assistant in Sonos App

I have been trying to set up Alexa as a voice assistant but struggling to get it to show as a service in the Sonos App.  I have tried disabling and enabling the skill in Alexa as well as deleting both apps and starting again.

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Ken_Griffiths
2 years ago
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