I've been with SONOS for about 7 years now and have, like many of you, made a significant investment in kit and so now run a 6 zone house. I always had the occasional drop out but the frequency and the length of the drop outs has increased massively over the last few months - now the pleasure of music has all but left me, i listen to anything now in horrid anticipation of the point that the next drop out will occur. Its ruined one of the great pleasures of my life.
I've tried time and time again to deal with the UK support people and whilst helpful and patient they seem incapable of identifying the problem. I've moved most bits of kit in my house multiple times, i've shifted where by phones locate, i've changes channels countless times and nothing ever changes. I'm at my wits end.
I get a regular message (but not the only one) which says "Unable to play XXXXX - network connection speed insufficient to maintain playback buffer." yet I have a very fast home network and fibre connection to Virgin Media.
This weekend I even have had the radio drop out on me countless times, previously my problems have been limited to my NAS storage music library.
Before I start a very expensive bonfire in the street - has anyone some new advice?