Question

wired connect:amp for surrounds with playbar has stopped working

  • 1 October 2016
  • 2 replies
  • 216 views

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I unplugged power to the connect:amp to re position it and after powering back up the speakers connected to the amp no longer make sound.

Additionally:

* In Room settings the Playbar is followed by two question marks.
* On the playbar setup page for the surrounds (http:\\ip_of_playbar\wiredsat.htm) the zone selection shows "none" and the surround zone being used is not listed in the drop down. It's dissappeared!

What's the best way to fix this?

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2 replies

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I saw a somewhat related post where Sonos diagnostics were requested. I've gone ahead and submitted diagnostics. Confirmation number 6600814
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Fixed issue myself.

Ethernet cable was not quite inserted all the way. Fixing ethernet fixed surround.