I have a Sonos One and Sonos Beam. Both products had been working great over my wifi for the last 6 months or so. About 3 weeks ago the products stopped appearing in my Sonos App, and they no longer played music. I had not made any changes to my modem, router or password. After plugging my Sonos One into the router by ethernet cable it reappeared in the app and played music again. After unplugging the ethernet cable, it won’t reconnect by wifi. I can also get my beam to show up in the app by plugging into the router with an ethernet cable, same problem when I disconnect. I’ve tried doing a factory reset on both products, still same issue. When I try to set up the product on wifi and it asks me for my network password, I put in the password and it gives me a Password incorrect screen. I know that the password I’m entering IS correct, I’ve triple checked it 9-10 times doing this step again and again, and I’m using the same password that works just fine on over 10 other devices in my house. I’m kind of baffled at this point. I called up customer care and was in the middle of working with a rep when our call got disconnected right at the step where I was entering my wifi password and I got the password incorrect screen. I’ve got my Sonos One plugged in by ethernet cable right now and this is the most recent diagnostics I ran - 1827268036. I’ve been trouble shooting this trying different things for hours and hours now and feel like I’m running out of options.