I’ve noticed that for many issues regarding SONOS Play 1 (all software updates in place), it seems to constantly come down to the same instruction “Reboot your router”. Rebooting a router is inconvenient and disruptive - especially when ALL other things connected to it work perfectly, consistently and reliably. I don’t like having to reboot the router unless say there’s a fundamental internet issue, you’re left questioning why?
Best answer by Ken_Griffiths
View original
Normally the suggestion is made by users here with the thought in mind that the routers DHCP server may have had some difficulties and has perhaps tried to issue duplicate IP addresses. A reboot of the network can often be a simple solution to that issue.
There is of course a much better way to do things and that’s to ‘Reserve’ the network IP address for devices on the network in the routers DHCP reservation table. The method to do do that varies by make/model of router and many users are not always confident enough to put those settings in place in their router configuration pages, even though it’s a fairly simple process for those willing to venture out and change their settings.
A further reason to suggest a router reboot is that many modern routers these days auto-select the best 2.4Ghz and 5Ghz WiFi channels to use on startup, which should avoid other nearby wireless signals in use, but again there are better ways to achieve that too, by actually manually scanning the locality and selecting the least-used ‘non-overlapping’ channels and fixing those in the router settings - it also means the user can also then set their SonosNet channel (if used) so that it does not interfere with anything else using the local WiFi signal.
Anyhow, trying to explain all, is sometimes more difficult than suggesting a router reboot, as that is often the easier option for many users, and most users either don’t want to mess with their router settings or they don’t have the time and are too busy to sort such things.
There are other reasons to reboot a router, but those are the two most common that immediately spring to mind.
There are other reasons to reboot a router, but those are the two most common that immediately spring to mind.
A short addition to the detailed response above: Once the IP addresses are reserved, the need to reboot almost never arises because Sonos uptimes go up very significantly thereafter.
+23
Many home routers are of low software quality, and the easiest way to get some of them to behave correctly is to reboot them. This is particularly true about DHCP address assignments.
To add: I do still see an occasional/rare glitch, but that is with individual units where the solution is to power cycle just that one unit, and that is a minor disruption.
All software driven devices need an occasional reboot. So far, humankind has not been able to create either hardware or software that is infallible.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.