So getting very frustrated with radio keep dropping out, this is on various Sonos devices and using TuneIn and Global player app. Uninstalled it all yesterday and guess what once back on within a minute radio dropped out.
Any ideas please, using a Sonos booster and have good broadband along with a mesh system so at a loss
Thanks
Best answer by Corry P
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It could be the station. You didn’t say which one(s) you had trouble with.
Stations are Radio X, Heart Dance and both drop out on both tunein app and global app
TuneIn etc are simply directory services, which point back to the origin servers. If other stations work okay then its likely that those stations have specific issues of their own.
Will check others, but also cuts out playing direct from Spotify app, hence my thinking that somewhere it’s a Sonos issue
Interesting. I’d have taken that as an issue with the Spotify servers. At that point, when playing from the Spotify app, Sonos is merely a speaker receiving data, they’re not really involved with any of their software beyond playback.
But that’s pretty much true all the time. The Sonos software tells the speaker where to reach out on Spotify’s servers to get the data and play it. There’s not a lot of ‘in between’ that Sonos does. At no point does the music exist on a Sonos server, ever.
+18
Hi
Thanks for your post!
Could you please recreate the issue, then submit a support diagnostic? Please then reply here with the number given by the app and I’ll take a look for you.
Thanks Corry P , will do
Cheers
Al
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